One problem occurred on Monday.  When we called at 2:30 in the afternoon to check on status, we were told that "the tech is on the phone with the parts supplier now".  It seems more likely that they had forgotten about us and our call woke them up.  But even if true, why the heck did they wait until 2:30 to order the part?  Maybe if they had ordered it in the morning they could have had it the same day.  So I'm taking off one star for that.
The key to the continued and efficient operation of your heating and cooling system is periodic maintenance. Cleaning the air duct vent system, and servicing you heating and cooling equipment will keep the system operating at its peak performance. Air ducts are cleaned for two reasons. One: to prevent debris from entering furnace and air conditioning components. Two: to prevent debris from cycling through the home. The air duct cleaning contractor needs to employ cleaning methods which successfully removes debris, and ensures that debris does not enter the occupied space. Most contractors can verify the results of the cleaning through video or pictures.
This company deserves more than five stars. They didn't just replace my heater and air conditioner, they built me a new system for my house. Going above and beyond is a understatement. Steve's staff were 2 of the nicest workers I've come across in a long time. Friendly, knowledgeable, and very clean. Truly a top rated company. Thanks Steve.   Great job.
The jury is out on whether or not cleaning your air ducts and vents has a significant enough impact to be necessary. A proven connection between immaculate duct systems and air quality in the home has not been made. However, if your vents display any of the signs listed above, cleaning would certainly be in your best interest. Allowing mold, debris and bacteria to fester could create bigger problems down the line. If having your system disinfected is within your budget, you may prefer to take care of these issues rather than ignore them.
Those of you who read our posts regularly know that we built our reputation as a U.S. Veteran-Owned business that prides ourselves on giving people straight, honest answers to their questions...and there’s no question that makes people cringe more than asking, what does a new HVAC installation cost? Oddly enough, most contractors keep their air conditioning installation cost a closely guarded secret, as if the knowledge of how much it should cost will somehow change your decision when you have to buy a new AC. What I will tell you, is that the fair price of an HVAC installation will vary greatly based on the type of heating and air conditioning system installed, as well as the options needed or desired (Ductwork included? Zoning system?). In this article, we’ll discuss the five system features that affect HVAC installation cost, fair price ranges you can expect to pay for your new system, we will then perform an example calculation of how you can calculate a fair price, and finally, what you can do to keep from getting ripped off on your new HVAC installation price.

I hope that those customers you have with breathing problems don't follow your advice too closely. You are doing them a disservice. Dirt in your ducts does not always stay there, depending on what the contaminants are. I bet you tell your customers not to worry about mold either- just to kill it with bleach. Educate yourself before opening your mouth- You may kill someone someday with your opinion.
I to had an odd layer of white'ish dust building up especially during seasonal periods when the HVAC ran a a lot. I carefully swept up the fine dust into a small pile and had it analyzed. Turns out it was very fine fiberglass powder dust. It turns out it is the insulation form the attic! (My attic has blown in insulation). Turns out if you (I) had small gaps around my HVAC registers in the ceiling whee the airs blows into the room. What occurred in my case was that the exiting air at that seam creates a vacuum effect at the grate vent cover and draws and then blows fine insulation dust from the attic into the house. Removing each register grate and sealing each tin outlet gap with calking between the dry wall ceiling and tin fixed the issue. A couple were so bad with bowed gaps I had to screw down the bowed tin to the attaching stud better. Checking the very same glass top desk that catches and shows any dust accumulation now shows only very small amounts of normal house dust build up over several weeks. A big, big improvement. You might have a look by simply removing a couple vent covers yourself.

This company deserves more than five stars. They didn't just replace my heater and air conditioner, they built me a new system for my house. Going above and beyond is a understatement. Steve's staff were 2 of the nicest workers I've come across in a long time. Friendly, knowledgeable, and very clean. Truly a top rated company. Thanks Steve.   Great job.
Most organizations concerned with duct cleaning, including EPA, NADCA, NAIMA and the Sheet Metal and Air Conditioning Contractors' National Association (SMACNA) do not currently recommend the routine use of sealants to encapsulate contaminants in any type of duct. Instances when the use of sealants to encapsulate the duct surfaces may be appropriate include the repair of damaged fiber glass insulation or when combating fire damage within ducts. Sealants should never be used on wet duct liner, to cover actively growing mold, or to cover debris in the ducts, and should only be applied after cleaning according to NADCA or other appropriate guidelines or standards.

The original furnace was a coal fired “octopus” design which had no blower to circulate the air but relied upon warm air rising to distribute the heat. That also means that the system breathed air in from the basement and most of this type did not have a cold air return system. At some point (probably in the 1940’s) the system was upgraded to a forced air gas furnace. The upgrade included replacing the 12″ diameter air ducts exposed in the basement with 6″ ducts and a cold air return system of ducts from the two (only two) air returns on the first floor.
We use third party data sources to conduct a criminal search, in the state in which the owner/principal of the company is located, for any relevant criminal activity associated with the owner/principal of the business, within the three years prior to such service professional's application for membership in the HomeAdvisor network. HomeAdvisor's third-party vendor uses a national criminal database ("NCD") to screen our service professionals. The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY.

At the state level the rebates are still substantial. For example, switching to a zoned system can get you a $100 rebate from various A/C companies, and state rebates are also included. In Pennsylvania a high-efficiency air conditioner alone can get you up to $300, and a high-efficiency complete HVAC system can see up to $1000. Maryland's incentives get up to $1,250, with a $100 rebate on a tune up of an existing system.
Venice warns homeowners to beware of air duct cleaning scams, especially the sort where unscrupulous cleaners offer a $49 special deal but start piling on extra fees. “It’s a bait and switch scam where they say they’ll offer unlimited cleaning, but then they throw around terms you might not understand, such as extra fees for a ‘main duct line,’” he says. “And many times, these cleaners end up walking out the door with twice the amount of money a reputable duct cleaner would charge. They’ve gotten very sophisticated at upselling.”
While your HVAC filter is designed to trap particulate matter and prevent it from entering your air ducts, particles often still get through. The number of particles your HVAC filter traps is directly connected to the quality of air in your home: the lower the quality of air, the more particles will be present, and the more particles are likely to get through the filter. If these particles are allowed to build up, your HVAC system can become less efficient, operating longer to heat or cool your home. An inefficient HVAC system can result in inconsistent heating or cooling, higher utility costs, and expensive HVAC unit repairs, such as an A-coil or blower motor replacement if the problem is left unchecked. Air duct cleaning from Sears, which focuses on the dirt in your air ducts, can boost the efficiency of a dirty HVAC system, cleaning out the particulate matter that can hinder HVAC effectiveness and affect your health.

Ok what you said is true but in most cases ducts are in a duct flex format, and knowing that the dust in people's flex duct is just surface dust, any real debris that are in the duct itself will result in very little to no air flow which will keep your unit from performing properly, but if it is true allergy reasons then replacing your duct system is better for overall better air quality, plus if you do pay attention to the warranty on flexible duct is that it only has a 10 year warranty and typically only lasts for 20 years so do your research before having a duct cleaning, and to add one more thing if your duct work is completely metal and you can't see visible insulation then your duct on the inside has insulation inside of it, if you replace that with duct work that is clean metal on the inside and wrapped with insulation on the outside then it will further reduce the air bourne fiberglass and dust.


Before we get to HVAC installation prices, we will first need to briefly discuss some terms, definitions, and factors that will affect how an honest HVAC installation company determines their prices. Notice that I said honest. Unfortunately, there are dishonest people out there. There always have been, there always will be, and there is a good chance that you had an experience with such a contractor, which is what drove you to read this article. I can’t teach you how to tell if someone is honest, but I can give you the knowledge to help you decide. Take a look at How to Choose an HVAC Contractor for tips on what to look for.

We bought 2 top of the line Lennox HAC for $29,000 less about $3,500 rebates, thinking they would at least last 10 years. Well, after 6 years, the system leaked. We are paying $1,700 to fix that leak. We thought at least it is still under warranty - yes BUT - the warranty covered $15 & the rest we were up for ,even though they advertise 10 year warranty. We are trying to sell & move out of high cost southern Calif & have looked at 20+ places in Arizona. Most of the houses we looked at were built from 1998 to 2005. We asked if the HAC was original & in most case it was - even though the highs were 115 to 120 & the lows 90F - versus where we live the highs run 85 to 95 & the lows are in the 60s. I asked the repairman WHY ours went out at 6 years. He replied that they just do not build them the same anymore. In Arizona, I did not see any Lennox - mostly Trane or Carrier. We had Fujistu in Australia which were fantastic - nothing went wrong in the 9 years we had them. Also, they had full induction motors not like the energy consuming 2 stage motors in Lennox. Maybe the Japanese built Fujusita still builds quality & the warranty is meaningful?


I guess I should present my credentials first, I am a 30 year veteran of the heating and cooling industry. I started at the bottom and have participated in every area of the trade. Installer, service, maint. Ownership, rep, territory manager and so on. A forced air duct system is a large vacume. Like your vacume it has an air intake (return air) and an exhaust (supply registers). A filter just like a vacume (located next to furnace or air handler). Now I want you to visualize something. Put your head inside your vacume cleaner and breath. Get the picture? This is what your duct work looks like. Do you clean your vacume when it’s dirty? If it’s full and the filter is dirty you lose performance and it starts poluting the air you breathe. It’s common sense. I recommend hiring a duct cleaning outfit that you have researched to be honest, background checked, drug tested, insured, and highly recommended by your piers in the area. The service is a necessity, but like everything, it should be done by a qualified company.
I have been a plumbing/gas/hvac tech for 19 years, before that I installed ductwork in commercial buildings and office towers. As the article states, unless you have undergone some type of extensive reno, or ducts have become contaminated, paying for cleaning is pointless. Its one thing if you have a 30 year old home that has never had a duct cleaning and you can actually see mounds of dust built up , especially in the return side, then go for it. Keep in mind that most duct cleaning companies will only get 80% of the dust , or less at best. Keep in mind that most of the dust in your home is lint from clothes and linens, and skin cells from you and your pets and is constantly being generated. Dust that builds up in ductwork , generally stays in the ductwork. The power of suggestion, scare tactics, up sell!!!
Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing (See diagram).
As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge.  I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person.  Alberto, I suggest you stick with the high road in the future.
Service Experts Heating and Air Conditioning was founded on the basis of providing customers with the best heating and cooling practices in the industry. Since its inception, Service Experts has been dedicated to community, providing the top of the line HVAC products and services in your area. If you want more information about your local HVAC leaders, call us at 866-397-3787 or set up an appointment with us online.
I am in need of HVAC ADVICE!! I need a new furnace badly, mine is cracked. I have bought both a 95 % AFUE furnace and a 5 Ton evap coil, I figured it should all be replaced at once for both cost and efficency. My question is with all the negaitive things I have heard about companies ripping you off, what type of price should I pay someone for putting in those two items and bringing everything in my attic up to code? I have been quoted $550 - $ 3300. Wide margin here!! Then of course comes the licencing part!! I know in my heart that I should use a licenced contractor but I have had such bad luck and prices from them that honestly one that was licened in Ga. and just not here in TN and is a tech. which charges 1100 - 2200 less sounds good as so long as I pay some type of Profenial HVAC person say $100 to inspect the work after its done and before I pay them.
I’m really not convinced that duct cleaning is of any value. My roommate wanted the ducts cleaned so he called some company. My scam senses is already tingling. They came in with a big negative pressure fan. Did some blowing and sucking in different vents. Then they tried to upsell a full system cleaning. They wanted to pull the blower and clean the heat transfer box at $700 per heater unit. I have a big house so we have two units. They also tried to sell us some “custom” $250.00 Air Lifetime air filters. At that point I pulled the BS get the hell out bell. After paying $520.00 for just the cleaning, I paid the bill and sent them on their way. I replaced the existing filter with the good old and cheap paper filters at $10.00 each. Duct cleaning… I’m not Impressed.
After one company just took a cursory glance at our A/C and found nothing wrong, I called HVAC. I called them mostly based on Michael W's post on 8/10/14 where he told us the owner, Alberto, took his feedback and took it SERIOUSLY. That speaks VOLUMES to anyone who has been around long enough to know the characteristics of the serious players are and those who are the wannabes.
They were quick to come out and diagnose the problem with my furnace, but I thought the estimate of $549 a bit high to replace the circuit board.  So called around and found Leo's Appliance in Concord that sells appliance parts and the circuit board was only $90.49 - that is the retail cost to me, so I imagine the wholesale cost is a lot less.  So BEWARE of this company since they wanted $500!!! to replace the circuit board which is located right in the front of the furnace - extremely easy to access.  I hate it that you cannot trust repair companies.
The amount of debris or mold present in your system could certainly ratchet up the overall price. The cost of mildew removal is around $0.07-0.08 per square foot, on top of your initial cost, according to Blue Book. Removing these elements involves added time, special equipment and even special chemicals. In fact, you may be referred to a specialist if mildew and mold is too severe.
Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts. This is because much of the dirt in air ducts adheres to duct surfaces and does not necessarily enter the living space. It is important to keep in mind that dirty air ducts are only one of many possible sources of particles that are present in homes. Pollutants that enter the home both from outdoors and indoor activities such as cooking, cleaning, smoking, or just moving around can cause greater exposure to contaminants than dirty air ducts. Moreover, there is no evidence that a light amount of household dust or other particulate matter in air ducts poses any risk to your health.
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