If your non metal ductwork is that dirty you should just have it replaced AND sealed. Also most duct systems are not very well designed. Look for proper sizing and do not go cheap with one or two intakes (return grills) You need them through-out the house. Here in Austin the duct cleaners are carpet cleaners and chimney swifts. (this is who the duct cleaning equipment mfgs call on when the hvac people do not get on board. They DO clean other types of ductwork and we (the hvac guys) have to fix them. I am not aware of any of these non hvac guys cleaning and servicing the actual equipment. Here in Texas it is against the law for them to do so. Treat the entire house as a system, not just the ductwork and /or hvac equipment. Home performance really does work to increase comfort and air quality while reducing operating costs.

I was with you until you said avoid steaming cleaning or moisture, there is no way you can remove mold or any other type of biological without moisture. The best way to do this is in fact with a steamer using a commercial disinfectant and a non reactive odor remover so your home smells refreshed and not like a hospital . This is directly contradictory to your article.


On average, we (Indians in Ontario) receive 3-5 calls per day for duct cleaning services from India. I did get ducts cleaned twice in 25 years. For a newly built house, it should be done as material goes into the ducts. Every year, before turning the heat on, I clean the ducts, using the vacuum pipe or with wet towel. Most of the dust, pet hair, small items get to the ducts from the top floors, not where system is installed. Even in winter months, I open 2-3 windows for air circulation for 15 minutes, specially right after cooking, almost daily. We breath in the same stale air, develop health issues. Also, I have an added air cleaning and fileration system installed. At a low rate, this system constantly cleans the inside air and also that it pulls from the outside. Duct cleaning is a scam, there are other efficient and cost effective methods we can use to purify the inside air.
Sounds like your first hvac company was ripping you off. Ask your new company to go to your coil and see if there is a leak. If there isn't the last company was just lining their pockets. If you have had ducts unhooked for a long time I would recommend duct cleaning, trust me I'm not a fan of duct cleaning myself. I have done hvac for 20 yrs. in GA. When I just bought a home built in 1996, we had all the ducts replaced immediately.
One problem occurred on Monday.  When we called at 2:30 in the afternoon to check on status, we were told that "the tech is on the phone with the parts supplier now".  It seems more likely that they had forgotten about us and our call woke them up.  But even if true, why the heck did they wait until 2:30 to order the part?  Maybe if they had ordered it in the morning they could have had it the same day.  So I'm taking off one star for that.

We moved to a house built in 1965 from a 1915 house with a dirt basement. Against what I anticipated, the 1965 house was much dustier. It was like felt on top of everything. I cleaned and cleaned and it did become less dusty over time. We then found out a cat lady with over 2 dozen cats lived in the house in the past. We then had to get our furnace replaced and I was able to look down some of the duct work, the dirt and debris was 3-5 inches deep. Additionally, the basement ducts were entirely plugged with debris including dirt, seeds, ants, toys, etc. I had already removed what I could from those. We had our ducts cleaned last year, and the dust in the house is greatly reduced. Also have lost the runny nose I got after moving here. There are duct cleaning con artists out there, but ours did a good job.
I spent a lot of time reading all these posts and frankly I can’t believe the way some people think. 1. If there is dust and dirt of any kind in my HVAC system I want it out, the mentality that it can stay there and it’s fine is fulish as the system turns on and off microscopic particulates will move in and out of your living space and you will definitely breath them in. The air quality of your home or office will only be as clean as the system that produces it. We don’t not clean things simply because we can’t see them, it’s what we can’t see that can do the most harm. Dust will build up in a system fairly quickly and will get damp at times allowing mold to grow and mold releases spores without any movement as part of its defense meconisam so don’t tell me that when your system turns on it won’t blow the spores out into the living spaces of your home. A build up of dust will cause failures to your system over time, equipment that works harder to do its job will run hotter with more strain and this will lead to brake downs and until then the system will run less efficient then it should. The system was engineered to move a certain volume of air through a specific duct size, when that duct size starts to become narowed down with dust build up your system has to work harder to move that air this is why you will end up with a loss of efficiency and eventually breakdowns or failures. I have seen systems develop a significant amount of dust build up in as little as two years, just look at how fast the filter gets clogged up and it isn’t all that hard to believe. As for all the scams that are out there they hurt the industry because people can’t decipher between them and the legitimate companies, BBB is helpful. Recommendations from HVAC contractors will be a good resource and a good company will provide a written estimate with a complete brake down of what they are going to do and why, most of which is comen sence once they explain it to you, then if you spend about 5 minutes watching them once they are set up you can see they are doing what they said they would do and let’s get real would you do a job that should take approx 3 hours per system for $29/$39/59 or something close to that, if you think you are going to get a good job from a comp that has to make money at that price you shouldn’t be mad at anyone but your self for trying to get quality work at a scam price. If it’s done right it will be very beneficial and depending on the size of your system and where you are in the world it’s going to cost you approx $300 to $600 per system large and or older systems may cost even more. Remember a quality job isn’t wasting money but a lousy job is, even if it’s only $29. I’d rather spend $600 on a quality job then $29 on a lousy job!! Good luck..
In some older homes, there was a grey Mylar flexible duct. After years of use, it started to decompose. A duct cleaning company can come out and find why your air is so dirty and why your building doesn’t heat or cool like it used to. This is a savings on your part. You could also be sucking in Hot, dirty attic air. However, sometimes when a duct cleaning company comes out to clean it, the old duct can be destroyed and have to be replaced. Someone with little experience can replace this ductwork but if it isn’t done right it can ruin a lot of things and cost a lot in repairs.
 The A/C System Cleaning and restoration industry has become a very lucrative bait and switch industry that many Carpet cleaning companies, Maid services, as well as plumbing or handyman service companies are adding on to there services. These add-ons are not fully certified, trained or even have any experience in the HVAC industry. These companies are the reason prices and quality of work are all over the place. If you are looking to make a smart decision for your home a professional Duct Cleaning service will protect you for 5-7 years. This info comes from NADCA (National Air Duct Cleaning Association) which is the closest thing to a license we have for duct cleaning. They have a great site that explains this process and pricing much more in depth and factual than what has been written here. This organization is working very hard to get these bad companies exposed and out of this industry. So in saying that do your research! Green Duct Decontamination is a certified company with certified technicians that take this work very seriously. We can not have these low rated unprofessional companies paste a bad name for an entire industry. Stay away from anything under 250$ for a full duct clean this is not feasible, go look at NADCA.com and you will understand why and what these companies are doing to rob you of your dollar.
If the condenser coils are clogged, the compressor can overheat and shut down. You'll experience intermittent periods of minimal cooling, followed by no cooling. Even if you're “sure” the condenser coils are clean, clean them again. Turn off the power. Flip the air conditioning service and furnace circuit breakers in your main electrical panel to the “Off” position. Next, turn off the power switch right at the furnace or air handler. Then yank the disconnect block (Photo 1) and clean the condenser coils (Photo 2). If the air conditioning service still doesn't work properly after you've cleaned the condenser coils, installed a new filter and opened all the supply vents, proceed with the following repairs. Your AC won't work fully unless you do this.
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