I had someone out to clean my ducts last weekend. He took a blue bag up in my attic. He came back down in just a few minutes and said I had mold and he even showed me a picture of something saying it was mold but I couldn’t really tell. I refused his service to take care of the mold. He went back up in the attic for a little while and then came down. I never heard any sounds that he was actually up there doing anything. How do I know if he actually cleaned the air ducts?
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We installed a TRANE XL18 HVAC with a TRANE HV80 furnace 16 years ago and it still works great in Tucson, AZ. We inquired into a replacement for the future since the R-22 refrigerant will be off market at the end of this year. Our maintenance folks want to sell me a new system anyway (even though the TRANE works great). We are considering the BOSCH Inverter heat pump as a lower cost option down the road. Watch out for the tricky salesmen trying to sell beer at champagne prices though. Get estimates on whether you need to replace your current system and how much it could cost. And if they are factory certified.
We were following up on this review and the service call we did for you. We could not find you in our system of ever having gone out to your home. If you could please provide us with the date we were out and the name under which the call was placed that would be great as we would like to see if there is any way we can rectify the situation. We do offer a 100% Satisfaction Guarantee, we have tried to private message you to no avail. Can you please call us at 925-318-4795?
"OTHER THAN A SMALL SCHEDULING HICK-UP THEIR SERVICE WAS EXCELLENT. JOSH THE TECHNICIAN THAT PREFORMED THE DIAGNOSTICS AND REPAIR WAS EXTREMLEY PROFESIONAL AND FRIENDLY â ¦ HE WAS ABLE TO FIND THE PROBLEM WHICH WAS VERY DIFFICULT TO FIND AND FIX THE PROBLEM. I WISH THAT ALL HOME SERVICE PEOPLE WERE AS GOOD AS HE WAS. I WOULD HIRE AGAIN...JOB WELL DONE !!!"